Shipping Policy

​Last updated: September 2, 2026

​Thank you for shopping with us! We are committed to providing you with a smooth and efficient delivery experience while ensuring we can continue bringing you great products. Please review our shipping policy below.

​1. Processing Time

• ​All orders are processed within 1 to 3 business days (Monday through Friday) following order placement.
• ​Orders are not shipped or delivered on weekends or major holidays.
• ​If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

​2. Shipping Rates & Delivery Estimates

​Shipping charges for your order will be calculated and displayed at checkout based on your order value and location:

• ​Standard Shipping: Flat rate of $7.99 CAD for all orders below our free shipping threshold.
• ​Free Shipping: Automatically unlocked on all qualifying orders over $75.00 CAD (subtotal before taxes).
• ​Tip: Reaching the free shipping threshold helps you save on delivery fees while securing your items in one go!

​3. Shipment Confirmation & Order Tracking

​You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

​4. Customs, Duties, and Taxes

• ​We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.

​5. Damages, Lost Packages & Incorrect Addresses

• ​Incorrect Shipping Addresses: Customers are responsible for entering the correct shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the package is unclaimed, the customer will be responsible for the cost of re-shipping the items. We are not liable for packages sent to incorrect addresses entered by the customer.
• ​Transit Issues: Once an order is handed over to the carrier and a tracking number is generated, ownership and risk of loss transfer to the carrier. We are not responsible for lost or stolen packages confirmed as delivered to the address entered at checkout. If your package is delayed or missing in transit, please contact the shipping carrier directly to file a claim.